Call us on 01422 880100
Our contact details
Name: Yorkshire
Energy Services CIC T/A YES Energy Solutions
Address: Unit 8-9
Victoria Mills, Stainland Road, Greetland, Halifax HX4 8AD
Phone Number:
01422 880 100
E-mail: Contact Us | YES Energy
Solutions
Date of Privacy
Notice: 26.06.2025
What data do we process?
We collect and process the following
information: name, address, phone numbers, email address, nominated
third party contact details (if relevant), health information where this helps
with access and arranging works to fulfil the scheme purpose.
How do we receive your data?
Example
- We typically obtain your data through via direct from Derby Council referrals.
Why do we
process your data?
To enable the Data Controller
(YES) to contact private tenants and owner occupiers, on instruction by the
Council, to survey, quote and install energy efficiency measures in properties
deemed eligible for the Government fuel poverty schemes, and report on progress
to the Council. Also for the additional purpose of providing energy advice
and related support, provided that this purpose is compatible with the original
purpose for which the data was collected. The Controller (YES) will ensure that
such processing is transparent, limited to what is necessary, and in line with
data subjects’ reasonable expectations.
Who do we share your data with?
We may need to
share your information with:
Organisation |
Role |
Privacy
Notice Link |
YES Energy Solutions |
Data Processor and the
Controller |
|
Derby Council |
Project Partner and
Processor |
|
Microsoft |
Technology Provider |
|
SmartSuite |
Technology Provider |
|
Under the UK
General Data Protection Regulation (UK GDPR), the lawful basis we rely on for
processing this information are: Yorkshire Energy Services T/A YES Energy Solutions have
determined the lawful basis for processing of your personal data as Public
Interest.
How
we store your personal information
Your information
is securely stored.
We keep your
name, address, contact details and qualification eligibility evidence until the contract is ended, we will then dispose of
your information
Your data protection rights
Under data
protection law, you have rights including:
Data Protection Right |
Before and during the Service (Lead) |
After Service (Customer) |
Right of Access |
Can request copies of personal information |
Can request copies of personal information |
Right to Rectification |
Can request correction of inaccurate or incomplete
information |
Can request correction of inaccurate or incomplete
information |
Right to Erasure |
Can request erasure of personal information |
Limited, especially if there are legal or
contractual requirements to retain information |
Right to Restriction of Processing |
Can request restriction of processing in certain
circumstances |
Can request restriction of processing in certain
circumstances |
Right to Object to Processing |
Can object to processing in certain circumstances |
Limited, especially if processing is required for
legal or contractual reasons |
Right to Data Portability |
Can request transfer of personal information to
another organisation or to themselves |
Can request transfer of personal information to
another organisation or to themselves |
You can invoke
the rights listed in the table above by contacting a member of our customer
service team or by contacting Yorkshire Energy Services T/A YES Energy
Solutions at the contact information shown below.
You are not
required to pay any charge for exercising your rights. If you make a request,
we have one month to respond to you.
How to Complain
All complaints will be forwarded to Yorkshire
Energy Services T/A YES Energy Solutions who are the Data Controller for the scheme.
If you have any concerns about our use of
your personal information, you can make a complaint to us at YES Energy
Solutions, Unit 8-9, Victoria Mills, Greetland, Halifax, HX4 8AD or
Email us: dataprotection@yesenergysolutions.co.uk
You can also
complain to the Information Commissioner’s Office (ICO) if you are unhappy with
how we have used your data.
The ICO’s
address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number:
0303 123 1113
ICO website: https://www.ico.org.uk
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