Marches Energy Agency- Privacy Notice

Summary

YES Energy Solutions Privacy Notice

Marches Energy Agency

Our contact details

Name: Yorkshire Energy Services CIC T/A YES Energy Solutions

Address: Unit 8-9 Victoria Mills, Stainland Road, Greetland, Halifax HX4 8AD

Phone Number: 01422 880 100

E-mail: Contact Us | YES Energy Solutions

Date of Privacy Notice: 19/06/2025

What data do we process?

We collect and process the following information: name, address, phone numbers, email address, information to fulfil the scheme purpose.

How do we receive your data?

We typically obtain your data either through via direct referrals from one of our other project partners or by direct contact by yourself.

Why do we process your data?

Within the scope of this Agreement, the Partner Organisations agree that Personal Data will only be processed/or shared Personal Data for the Specified Purposes listed below:

To send and receive customer information to enable energy efficiency advice to be provided.

Who do we share your data with?

We may need to share your information with:

Organisation Role Privacy Notice Link

YES Energy Solutions Data Processor and the Controller Privacy Notice

Marches Energy Agency Project Partner and Processor Privacy Notice

Microsoft Technology Provider Privacy Notice

SmartSuite Technology Provider Privacy Notice

Lawful Basis

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information are: Yorkshire Energy Services T/A YES Energy Solutions have determined the lawful basis for processing of your personal data as Legitimate Interest.

How we store your personal information

Your information is securely stored.

We keep your name, address, contact details and qualification eligibility evidence until the contract is ended, we will then dispose of your information

Your data protection rights

Under data protection law, you have rights including:

Data Protection Right Before and during the Service (Lead) After Service (Customer)

Right of Access Can request copies of personal information Can request copies of personal information

Right to Rectification Can request correction of inaccurate or incomplete information Can request correction of inaccurate or incomplete information

Right to Erasure Can request erasure of personal information Limited, especially if there are legal or contractual requirements to retain information

Right to Restriction of Processing Can request restriction of processing in certain circumstances Can request restriction of processing in certain circumstances

Right to Object to Processing Can object to processing in certain circumstances Limited, especially if processing is required for legal or contractual reasons

Right to Data Portability Can request transfer of personal information to another organisation or to themselves Can request transfer of personal information to another organisation or to themselves

Invoking Your Rights

You can invoke the rights listed in the table above by contacting a member of our customer service team or by contacting Yorkshire Energy Services T/A YES Energy Solutions at the contact information shown below.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

How to Complain

All complaints will be forwarded to Yorkshire Energy Services T/A YES Energy Solutions who are the Data Controller for the scheme.

If you have any concerns about our use of your personal information, you can make a complaint to us at YES Energy Solutions, Unit 8-9, Victoria Mills, Greetland, Halifax, HX4 8AD or Email us: dataprotection@yesenergysolutions.co.uk

You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk