Gordon and his wife had fully-funded solar panels and
loft insulation installed through the North Yorkshire Home Upgrade Grant scheme.
“We’ve lived in the property for about six years now – we moved
back here six years ago to be closer to our grandchildren.
“Our house isn’t – or wasn’t – very energy efficient, and we
had a low Energy Performance Certificate. We got a letter through the door
about the scheme, so thought it would be a good opportunity to apply.
“I’d been thinking about it for ages, but due to my age I
wasn’t sure whether it would be worthwhile paying for it myself.
“But I’m so glad we qualified, with the insulation we felt a
difference straight away – we use a log burning stove so we were having to
leave the door open. Now the heat goes around the whole house, even the
bedrooms have been warmed up.”
Gordon let us know about the impact the installations
have had on his home life.
“I use a smart meter now, so I can tell how much energy is being
generated. We generate a lot of energy, and I was surprised on sunny days that
it doesn’t reach its maximum.
“It’s generated more energy than we use, and we get some from
the grid at night time too, so there’s more than enough.
“The install wasn’t done long ago so it’s too early to tell
how it will impact our bills, but I’m looking forward to see a clearer picture
of how it will impact our bills.
“My wife is able to use the dishwasher when she likes, as we
can now rely on the solar panels!”
He then talked us through his customer experience with
YES and our partner installers.
“The installers were honestly fantastic. I cannot fault any
one of them. They couldn’t have been nicer, more helpful, or any friendlier.
“The ladies I spoke to on the phone were always really
polite, cheerful and prepared to help.