up with Alan, who had Electric Storage Heaters installed through the North
Yorkshire Home Energy Upgrade scheme
He let us know how he became involved in the scheme.
“I saw an article in the local newspaper with YES’ phone
number, so I gave it a call. One of the ladies from the office answered and we went
through the qualifying criteria together. She then booked me in for a survey
and we took it from there.”
Next, he spoke about the impact the new electric storage heaters
“The electric storage heaters have made a considerable difference,
it is much warmer. I have a coal fire in the lounge, but now I use the electric
storage heaters to warm my home.”
He then took us through his customer experience with YES
and the installers.
“The installers were amazing, they never stopped until they
got the job done. There was no messing about.
“It was all very good – I had no problems at all and can really
feel the benefit.”