We currently collect and process the following information: Basic personal data such as your name, address and contact details. Special category data relating to health or vulnerabilities only when it may impact a home assessment.
How do we receive your data?
We receive your data directly from our Council partner (Hinckley Council).
Why do we process your data?
The personal information we process is provided to us so that we can carry out an EPC (Energy Performance Certificate) at your property which will highlight how efficient your property is, this will provide the Council with information to enable them to upgrade your property where required.
Who do we share your data with?
We may need to share your information with:
Hinckley Council (Our Project Partner)
Stroma (EPC Accreditation body)
Elmhurst (EPC Accreditation body)
Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information are Contractual Obligation.
How we store your personal information
Your information is securely stored.
We keep your name, address, contact details and qualification eligibility evidence for 3 years. We will then dispose of your information by removing it from our database.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at YES Energy Solutions, Unit 1, Brookwoods Industrial Estate, Burrwood Way, Holywell Green, HX4 9BH or Email us: email@example.com
You can also complain to the ICO if you are unhappy with how we have used your data.