Greater Lincolnshire Energy Efficiency Network

YES Energy Solutions Privacy Notice

Greater Lincolnshire Councils

Greater Lincolnshire Energy Efficiency Network (GLEEN)

Our contact details

Name: Yorkshire Energy Services CIC T/A YES Energy Solutions

Address: Unit 1, Brookwoods Industrial Estate, Burrwood Way, Holywell Green, HX4 9BH

Phone Number: 01422 880 100

Our Contact Page

Date of Privacy Notice: 30/03/2020

What data do we process?

We currently collect and process the following information: Basic personal data such as your name, address and contact details as well as information on how you qualify for the scheme.

How do we receive your data?

We normally receive your data directly from you either through a phone call, email or a reply slip (letter in the post). We may also receive your data from our Council partner (Greater Lincolnshire Council) if they have identified that you need support from us.

Why do we process your data?

The personal information we process is provided to us directly by you to enable us to install energy-efficient measures to your property utilising the Energy Company Obligation (ECO) funding stream.

Who do we share your data with?

  • West Yorkshire Gas Solutions Limited (Our sub-contractor)
  • Ofgem (Government regulator for electricity and gas markets)
  • Greater Lincolnshire County Council (Our project partner)
  • Utility Companies (i.e. British Gas or EON) (Funding Provider)

Lawful Basis

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information is Contractual Obligation, Consent & Legitimate Interest.

How we store your personal information

Your information is securely stored.

We keep your name, address, contact details and qualification eligibility evidence for 10 years. We will then dispose your information by removing it from our database.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at YES Energy Solutions, Unit 1, Brookwoods Industrial Estate, Burrwood Way, Holywell Green, HX4 9BH or Email us:

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

ICO website:

Download this Privacy Notice

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