Call us on 01422 880100
Name: Yorkshire Energy Services CIC T/A YES Energy Solutions
Address: Unit 8-9, Victoria Mills, Stainland Rd, Greetland, Halifax HX4 8AD
Phone Number: 01422 880 100
Date of Privacy Notice: 01/08/2023
We currently collect and process the following information: Basic personal data such as your name, address and contact details as well as information on how you qualify for the scheme.
We receive your data directly from our Council partner (Derby City Council) when they have identified that you need support from us.
The personal information we process enables us to install an energy efficiency measure in your property utilising the Home Upgrade Grant (HUG) government grant-funded scheme.
We may need to share your information with:
Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information are Contractual Obligation.
Your information is securely stored.
We keep your name, address, contact details, qualification eligibility evidence and call recordings. All of our calls are recorded, when we require explicit consent we retain the call recording as proof of consent. After 6 years we will dispose of your information by removing it from our database.
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
If you have any concerns about our use of your personal information, you can make a complaint to us at YES Energy Solutions, Unit 8-9, Victoria Mills, Stainland Rd, Greetland, Halifax HX4 8AD or Email us: dataprotection@yesenergysolutions.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Find out more about saving energy and the funding opportunities available.