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YES Energy Solutions Privacy Notice Community Home Solutions Ltd (CHS)
Our contact details
Name: Yorkshire
Energy Services CIC T/A YES Energy Solutions
Address: Unit 8-9
Victoria Mills, Stainland Road, Greetland, Halifax HX4 8AD
Phone Number:
01422 880 100
E-mail: management.services@yesenergysolutions.co.uk
Date of Privacy
Notice: 01.11.2024
What data do we process?
We currently
collect and process the following information: To enable referrals to be
made, the processing of personal data relating to residential householders is
required. Within the scope of this Agreement, the Partner Organisations agree
that Personal Data will only be processed/or shared for the Specified Purposes
listed below:
a) To send and receive customer information to enable air
permeability surveys to be coordinated.
b) To report on the outcomes of each survey
How do we receive your data?
We receive your
data directly from Community Home Solutions via Electronic password
protected file, secure, encrypted or otherwise secure file sharing, password
protects or encrypted email, telephone.
Why do we process your data?
To ensure efficient contract delivery and customer
engagement.
Who do we share your data with?
We may need to
share your information with:
·
Community Home Solutions
·
Internal YES departments
Lawful Basis
Under the UK
General Data Protection Regulation (UK GDPR), the lawful basis we rely on for
processing this information are: Legitimate Interest.
How
we store your personal information
Your information
is securely stored.
We keep your
name, address, contact details and qualification eligibility until the end of
the contract. We will then dispose of your information by removing it from our
database.
Your data protection rights
Under data
protection law, you have rights including:
Your right of access - You have the right to ask us for copies
of your personal information.
Your right to rectification - You have the right to ask us to rectify
personal information you think is inaccurate. You also have the right to ask us
to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase
your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to
restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object
to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we
transfer the personal information you gave us to another organisation, or to
you, in certain circumstances.
You are not
required to pay any charge for exercising your rights. If you make a request,
we have one month to respond to you.
How
to complain
If you have any
concerns about our use of your personal information, you can make a complaint
to us at YES Energy Solutions, Unit 8-9, Victoria Mills, Greetland,
Halifax, HX4 8AD or Email us: dataprotection@yesenergysolutions.co.uk
You can also
complain to the ICO if you are unhappy with how we have used your data.
The ICO’s
address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number:
0303 123 1113
ICO website: https://www.ico.org.uk
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