Our Chief Executive, Duncan McCombie, has been appointed as the new Chair of Western Power Distribution’s (WPD) new Customer EngagementGroup (CEG).
With a long history of ensuring the voice of the customer is heard across the energy industry, WPD were thrilled to appoint Duncan in this vital role.
WPD Chief Executive, Phil Swift, said:
“We are delighted that Duncan has been appointed as Chair of the independent CEG. This new forum will play a crucial role in scrutinising our future plans on behalf of consumers at a critical and exciting time for ourselves and the wider industry.
“Duncan brings a huge passion for driving the best outcomes for customers. He has an extensive track record of directly and independently representing the interests of consumers across both the energy and water sectors.
“As current Chief Executive at YES Energy Solutions, his experience will be invaluable as we build a CEG with a wide range of expert members who can help to robustly challenge our conclusions and ensure the voice of the customer remains at the heart of our decision making.”
The key output of the forum is to ensure customers are at the forefront of WPD’s plans for the future, and the actions and decisions made by WPD are in line with the long-term interests of consumers.
This reflects the key work delivered by YES Energy Solutions to ensure we help customers and organisations to save energy and money.
Duncan’s first task is to recruit independent stakeholders to serve as CEG members, including consumer representatives and regional interest groups, as well as topic experts spanning areas as varied as non-traditional business models, innovation, fuel poverty, community energy and consumer research.
The CEG will meet for the first time in early 2019.