YES Energy Solutions

Organisations partner with YES Energy Solutions to deliver energy advice services that help households manage rising fuel costs and access practical support. Our advice programmes provide personalised guidance to residents, helping them understand how to reduce energy bills, access financial support and improve the efficiency of their homes.

Working with energy distribution networks, local authorities, and community organisations, we deliver trusted advice services that support households while connecting them with funding and home improvement programmes. As a Community Interest Company, our focus is always on ensuring advice leads to practical outcomes that improve homes and reduce fuel poverty.

Supporting households through trusted advice

YES Energy Solutions support over 20,000 households a year with trusted advice services.

We deliver meaningful financial impact for people, with current average savings of £350 for all households. This average rises to over £700 for those who receive in-depth support.

We’ve helped over 47,000 households in the past three years, on behalf of 12 clients, covering all corners of England, Scotland and Wales.

Plus, our services:

  • Refer eligible households to our own retrofit funding schemes that provide energy efficiency measures in the home
  • Provide in-person advice at events and via our mobile-advice service
  • Triage support to partner organisations for additional debt, income maximisation and wellbeing support

Energy advice services

Personalised household advice

Our advisers work directly with residents to provide tailored guidance that helps them understand how to reduce energy use and manage household energy costs.

Advice is tailored to each household’s circumstances, ensuring support addresses the specific challenges residents face when heating their homes.

Income maximisation and financial support

Many households struggling with energy costs are eligible for financial support.

Our advisers help residents access additional income through benefit entitlement checks, funding schemes and other financial support designed to reduce pressure on household budgets.

Access to funding and energy efficiency schemes

Advice services often act as the gateway to wider home improvements.

Our teams help households understand what funding is available and support referrals to schemes that may provide insulation, heating upgrades or renewable technologies.

Fuel poverty and vulnerability support

Our advice programmes are designed to support households that may be vulnerable to fuel poverty.

Advisers provide tailored support to help residents manage rising energy costs and access the assistance available to them.

Energy saving guidance

Practical advice can make an immediate difference to household energy use.

Our advisers provide clear guidance on heating controls, ventilation, insulation and everyday energy habits that can help reduce bills and improve comfort at home.

“Every conversation we have with a household is about finding practical ways to make their home more affordable to run. Through the YES Advice Line, our advisers provide personalised support that helps people understand their energy bills, check they’re receiving the financial support they’re entitled to, and access funding or schemes that could improve their home. Often it only takes a short conversation for us to identify actions that can make a real difference. On average, households we support can save around £500 per year on their energy bills, simply by accessing the advice and support available to them.”

Laura Winning, Advice manager

Why organisations work with YES

Organisations partner with YES Energy Solutions because we combine expert advice services with practical delivery experience.

Trusted advice delivery: Our Level 3 Energy Awareness accredited advisers provide clear, practical guidance that helps households take action.

Programme expertise: We deliver energy advice programmes on behalf of councils, housing providers and energy networks, helping over 19,000 customers a year.

Joined-up support: Our advice services connect households with funding, retrofit improvements and financial support.

Social purpose: As a Community Interest Company, our work focuses on tackling fuel poverty and improving homes across the UK.

BSI and ISO accreditation: Our Advice division holds the prestigious ISO 22458:2022 certification, demonstrating our versatility in meeting the needs of vulnerable householders. Our accessible, tailored made services ensures everyone can access the support they need.

“I spoke to Ryan at YES Energy Solutions. Great guy, very professional, explained everything in detail, left no stone unturned.

Considering that I was asking for help, Ryan handled it in a way that made the whole experience trouble-free. I’ve very grateful.”

Peter Oliver, YES Energy Customer

Work with us

If your organisation is planning an advice programme or looking for a trusted partner to deliver energy advice services, YES Energy Solutions can help.

Our teams provide the expertise needed to design and deliver advice programmes that support householders and improve homes.

Get in touch today