YES Energy Solutions is committed to maintaining high standards of governance, transparency and responsible programme delivery. As a Community Interest Company working with local authorities, housing providers, energy companies and community partners, we operate in line with a range of policies designed to protect customers, support our employees and ensure services are delivered safely and ethically.

The policies below outline the frameworks that guide how we work and the principles that underpin our services.

Policies

Equality and Diversity Policy

Outlines our commitment to fairness, inclusion and equal opportunity across our workplace and services.

Modern Slavery and Human Trafficking Policy

Explains our approach to preventing exploitation and ensuring ethical practices across our organisation and supply chain.

Suicide Risk Mitigation and Prevention Policy

Sets out how our teams respond when customers, employees or stakeholders express suicidal thoughts or intent, ensuring individuals are supported and directed to appropriate services.

Accessibility Statement

Explains our commitment to making our website accessible and compliant with recognised accessibility standards.

Carbon Reduction Plan

Outlines our commitment to reducing greenhouse gas emissions and supporting a sustainable future through responsible operations.