Advice

Our experts are here to provide the information to customers to help save money and help protect the environment.

Our CIC backed Advice Centre provides free, personalised energy advice to households across the UK. Support is delivered by a team of specialists through both call centre and field based services.

Support Includes

 

  • One to one guidance from Level 3 Energy Advisors
  • Advice on energy efficiency, income maximisation and wellbeing
  • Behaviour change and tariff switching support
  • Interactive web sessions for real time property reviews
  • Free Home Energy Saver Packs
  • Benefit checks and low carbon readiness assessments
  • Advice on low carbon technologies
  • Pre and post retrofit support
Many residents have unlocked up to £4,000 in additional income and savings through this service. We support customers on behalf of network operators, housing providers, local authorities and businesses.