Zenab Nisah, from Todmorden who lives with her 4 young children, received funding for her Gas Boiler installation through YES Energy Solutions which has dramatically reduced her energy bills.
“Having the new boiler fitted through YES Energy Solutions has taken so much worry away. Ian (our Sales Development Manager) was great. He recognised the situation that we were in and prioritised our application.
“The workmen were very tidy, worked quickly around my work commitments and I have no complaints. I was very happy with my experience.”
From initial contact, to visiting Zenab in her home, YES Energy Solutions were able to begin the installation within a week.
Zenab has lived in Todmorden all her life after a short stint down South, before missing her hometown and moving back.
“When I first moved in to this property, it was bare. There was no central heating, and the boiler was very old and I worried about how safe it was for me and my children.
“I knew I needed to do something, so I used google to find out what funding was available. I found YES Energy Solutions and from the first enquiry to the Gas boiler fitting, I was so happy with the service.”
Zenab, who works part time in her local primary school, was able to access HHCRO funding, a scheme put in place by the government to help reduce the cost of heating and insulation for residents who meet the criteria.
“Before we had the gas boiler fitted, we relied on electric heaters. One was upstairs to make sure my children were warm, and the other was downstairs in the lounge which was the coldest room in the house. It was uncomfortable, and my children would be freezing after their bath.
“The electric heater downstairs was a fan heater which often overheated, and I was aware of the damaging effects it can have on your skin. Sometimes we even had to switch the gas oven on just to create more warmth which was costly, as well as layering our clothes in our own home.
“I live in a rented property, and my landlord was happy for me to have the installation. The funding meant that he didn’t have to contribute as much as he was expecting towards the cost.”
Following the Gas boiler installation, Zenab also had Cavity Wall Insulation and Loft Insulation fitted to her home. Her lounge was often the coldest room, but she tells us how it’s dramatically improved:
“The heating and insulation has made such a difference, particularly on reducing my energy bills. The attic room is where my children sleep, and that room is always so warm and cosy for them now thanks to the loft insulation, and that was my main concern.
“The funding also meant that I could spend money on other things in my home, such as replacing my front door to keep draughts out.”
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