I can personally attest to the customer service they provide, assistance they offer and how in general they conduct their business from a client’s perspective.
Amongst a number of funding providers we have used within the ECO scheme, YES are one of few who continuously work alongside you and endeavour to resolve any hiccups along the way whilst completing contracts.
YES Energy Solutions are a pleasure to work with. There is always someone on hand to help with any queries and their submission and payment process is one of the most structured and reliable within the ECO industry.
This is essential for small install companies like ourselves wanting to increase volume and growth.
We regularly do and will continue to recommend YES Energy Solutions to any of our installation partners looking for a solid, trustworthy funder to work with.
SFP Contracts have been working closely with YES energy solutions for over 18 months helping to deliver external wall insulation to many non-traditional and solid wall properties in the Midlands.
It was imperative that this scheme was to be delivered on time and to the highest quality levels possible.
This has been achieved via hard work from all involved at YES. As an installer we had to be sure that we were partnering with a professional and trustworthy funder to allow us to deliver the installations with no delays and this had now been achieved.
I would have no concerns working with YES energy solutions on future projects.
I have worked with YES Energy for over 2 years now.
All the YES team always go out of their way to help, if we are stuck on a submission, the submissions team guide us step by step through the process. If you put a late order in for a boiler, the girls always make sure that you get your order on time.
The guys in the Health and Safety Team and Tec monitoring team are a great bunch of guys, nothing is ever an issue, no matter what, they fully inform you of what is needed on an H&S visit and virtually hold your hand all the way through the process.
Also the girls on the payments are a pleasure to work with, nothing is ever a problem they make the payment and invoice process very easy to work with.
It has been a very enjoyable experience working with Yes Energy. I haven’t felt the need to go with any other funders since going full time with Yes Energy, I know that they can provide me with all my funding needs and more. I look forward to working many more years with the team at Yes Energy.
The Green Deal Factory has been working with the YES team since 2014. In the volatile world of ECO funding, YES have become one of the few funders we have been able to rely on to avoid the boom and bust scenario that is often the norm in this industry.
Because of this our loyalty to them has remained strong.
Whenever we have a query relating to compliance, technical monitoring, uploads or payments, we always receive a prompt reply from a member of the YES team.
Cash flow is king in the world of ECO funding. Being very understanding of this, YES always issue RFI’s in the timescales set out in the contractual agreement. Payments are always on time and very rarely need to be chased.
Occasionally early payment is made which is very unusual in any business, but very gratefully received.
Our working relationship with the compliance team at YES is excellent. Ensuring all uploads are 100% compliant requires a lot of attention to detail, and essentially a lot of patience.
In summary, I can say that the majority of our work goes to YES because we can rely on them to “Do what they say they are going to do”.