Energy Performance Certificates - Your questions, answered

What is an EPC?

An Energy Performance Certificate (EPC) is a rating that summarises the energy efficiency of a property. It is scored from A to G, A being the most energy efficient and G being the least.

The EPC is produced by conducting a SAP rating, which is the score seen at the left hand side of the table.

For example, if your assessor find your property to have a SAP rating of 59, you would have an EPC of D.

How can I check my EPC?

You can visit the Find an energy certificate website to find your EPC if your property has one.

My EPC is expired - what can I do?

You can visit the website here to arrange a new EPC, with the cost varying depending on your assessor and the size of your property.

If you qualify for one of our schemes and your EPC has expired, our surveyors can visit your address to get a new EPC free of charge.

Why does YES need to know my EPC?

We use data from your EPC to check whether your property is eligible for energy efficiency measures, as we work with local authorities to deliver measures to properties with an EPC of D or below.

These properties are considered to have a low EPC so they will be paying more for their energy bills and may be at risk of living in cold homes.

Why is it good to improve my EPC?

The EPC reflects the energy efficiency of your home.

The more energy efficient your home is, the less you spend on energy bills and the warmer your home is.

How is an EPC taken?

An assessor will visit your property at an agreed upon date and time.

The assessment will take 30 minutes to an hour, and the result should be uploaded onto the government website the same day in most cases.

During the assessment, the assessor will need access to the whole property so they can look at a variety of metrics such as the lighting, the size of the property and the heating.

The assessment is not too intrusive, so you will not be expected to move anything or aid the assessor in any manner.

I don't agree with my EPC - who can I speak to?

If you are unhappy with your assessment, you can complain to the assessor directly, as their contact details will be uploaded on the website alongside your new EPC.

If you had an assessment through YES, you can always contact one of our friendly advisors on 01422 880 100 if you have any concerns.