Quality and assurance
We uphold the highest quality of work, ensuring energy companies that partner with us receive full confidence that their funding is supporting positive energy efficiency solutions for fuel-poor households. That’s why we’ve worked with the biggest suppliers.
Our robust vetting processes include:
- Accreditation and certificate reviews, with installers required to hold industry-recognised certifications.
- Evidence of a proven track record for quality and customer service.
- Compliance checks on documents such as insurance certificates, references, health and safety protocols, and company policies.
- Technical Monitoring inspections on site, with performance tracked, and audited regularly.