Free energy advice and support

We provide free, confidential advice to households across Wales and the South west of England, helping people access support, reduce energy costs and improve comfort in their homes. SSEN operates electricity networks in both these areas and funds programmes to help households access practical energy advice and support.

Who is this service for?

This service may be suitable if you:

• Are worried about the cost of heating your home
• Have high energy bills
• Are on a low income
• Receive benefits or think you may be entitled to benefits
• Have a long term health condition or disability
• Are of pension age
• Want to make your home more energy efficient
• Need help understanding what support schemes are available

How we can help

Our advisors can provide:

• Energy saving advice tailored to your household
• Benefit entitlement and income maximisation checks
• Information about grants and funding that may be available
• Referrals for heating, insulation and energy efficiency schemes where eligible
• Support for households experiencing fuel poverty
• Advice on keeping your home warm and reducing energy costs

Areas we cover

We support residents across WWU areas, including communities throughout Wales and the South west of England.

Get support

Complete the form below and a member of our team will review your enquiry and get in touch to discuss the support that may be available to you.